AI RECEPTIONIST FOR CLINICS · THAILAND

The clinic phone that never misses a patient.

An AI receptionist built for clinics in Thailand. It answers every call in Thai, English or Russian while your front desk is with patients, books the right practitioner with the right slot length, and reminds patients on LINE. Urgent calls go straight to your staff. It never gives medical advice.

Sketch of a clinic where staff are busy with patients behind closed doors while an AI assistant answers the ringing reception phone and writes the appointment into the book

LIVE · PHONE

"Can I see Dr. Nok tomorrow morning?"

The AI checks that doctor's own schedule, books the right slot length for the treatment, and confirms before the caller hangs up.

Incoming call

+66 · answered in 1 ring

THENRU

✓ Booked with Dr. Nok · Tue 9:30 AM

LIVE · LINE

Rescheduled without holding the line

Confirmations, reminders and changes happen on LINE, where Thai patients already are. Fewer forgotten appointments, fewer empty chairs.

LINESMSWeb

Can I move my cleaning to Friday?

Done ✓ Rebooked for Friday, 2:00 PM.

THE FRONT DESK CAN'T BE IN TWO PLACES

Someone is always checking in, so the phone keeps ringing.

A clinic's front desk juggles arrivals, payments and the practitioner's next patient, and the phone rings through all of it. A caller who reaches nobody does not try again in an hour: they book the next clinic on Google Maps. After closing, the line is dead, which is exactly when working patients finally have time to call. And every no-show that a reminder would have caught is a slot you paid a practitioner to sit through empty.

BUILT FOR HOW A CLINIC ACTUALLY RUNS

Not a generic bot. A clinic front desk.

Booking a clinic is not booking a table. The slot length depends on the treatment, the practitioner matters, and some calls must reach a human immediately.

01Books the practitioner they asked forPatients name their doctor or dentist. The AI checks that person's own schedule, not the clinic average, so it never promises a slot that practitioner doesn't have.

02Knows a cleaning is not a root canalEvery treatment gets its real duration. The AI books the right amount of time, so the schedule stays honest instead of running 40 minutes late by noon.

03Answers the questions that clog your linePrices, opening hours, directions, parking, and preparation instructions like "no food before the blood test". The routine calls stop reaching your staff at all.

04New patients arrive pre-registeredName, phone number and reason for visit are captured on the call and waiting in the calendar note, so the front desk isn't spelling out a surname at check-in.

05Thai, English and Russian on one numberIt picks the language from the caller's first words. Thai patients, expats and medical tourists all book on the same line, with no language menu.

06Chases the no-shows before they happenConfirmations and reminders go out on LINE and SMS, and rescheduling takes one reply. Patients fix their booking instead of silently skipping it.

07Never plays doctorIt gives no medical advice, ever. When a caller describes symptoms or sounds urgent, it follows your escalation rules: transfer to staff in hours, your emergency instructions after hours.

08Recognises returning patientsA returning patient is recognised by their number on the first ring, greeted by name, and skips straight to the booking.

A PROVEN CORE, TUNED FOR YOUR CLINIC

The same receptionist is already on the phones.

This is not a demo waiting for its first caller. The same AI receptionist has answered the phones of a six-branch service business in Phuket since June 2026: 169+ calls at an average of 76 seconds each, and 105 bookings made end to end across voice and chat, in three languages. A clinic deployment starts from that proven core, then adds your treatments, practitioners and escalation rules on top.

169+

calls answered since June 2026

76s

average call, start to booked

105

bookings made by the AI

languages on one number

Measured 20 June to 7 August 2026 from the business's own calendar and call log. Counts include our own test traffic; call totals exclude 20 June to 2 July, which the phone provider purged before logging began.

See how the AI receptionist worksSee how the AI receptionist works

HOW WE PUT IT IN YOUR CLINIC

Your number, your calendar, your rules.

1We learn your clinicYour practitioners, treatments and their durations, prices, opening hours, and the escalation rules for urgent calls. You decide what the AI may handle and what always reaches a human.

2We connect what you already useYour existing phone number, your existing calendar or booking system, your LINE OA. Patient details land in your systems, not a third-party inbox, set up in line with Thailand's PDPA.

3We test on real calls, then switch it onWe listen to real conversations, fix the edge cases, and keep tuning after launch so it gets better in your clinic, not worse.

Sketch of incoming clinic calls being sorted by an AI assistant: routine bookings flow into the shared calendar while the urgent call is handed directly to a human doctor

Yes. Patients ask for their practitioner by name and the AI checks that person's own schedule, not the clinic average. It also knows that a cleaning and a root canal need different slot lengths, so it books the right amount of time for the treatment.

It never gives medical advice, ever. When a caller describes symptoms or sounds urgent, it follows the escalation rules you set: during opening hours it transfers to your staff with the conversation attached, and after hours it gives the caller your emergency instructions instead of booking a slot.

Yes. It answers in Thai, English or Russian, picking the language from the caller's first words. One number serves your Thai patients, expats and medical tourists without a language menu.

Booking details go into your own calendar and booking system, not a third-party inbox. Before launch we agree with you exactly what is stored and for how long, and we set the system up in line with Thailand's PDPA. The AI only collects what a human receptionist would ask for: name, phone number and reason for visit.

Reminders are the main lever: confirmations and reminders go out on LINE and SMS, and rescheduling takes one reply instead of a phone call, so patients fix their booking rather than silently skipping it. We measure your no-show rate before and after launch rather than promising a number upfront.

Yes. The same receptionist has answered the phones of a six-branch service business in Phuket since June 2026, taking 169+ calls at an average of 76 seconds each and making 105 bookings across voice and chat. A clinic deployment starts from that proven core, then adds your treatments, practitioners and escalation rules on top. Setup usually takes 2 to 4 weeks.